“I am here for you.” When I read Thich Nhat Hahn‘s words on January 3, 2011, it all clicked for me again. For well over a year, I had been struggling to figure out why I wasn’t finding satisfaction in my work. Life was good, but I was going through the motions relative to business. […]
Listening As Strategy – Listening To Reply
We’ve all been on the receiving end of someone listening to reply. Unless, of course, you’ve never listened to a politician answer questions. Our esteemed leaders are expert at listening to reply. Only they don’t call it “listening to reply.” They call it “sticking to their talking points.” A question asked to a politician is […]
Listening As Strategy – Not Listening
Not listening is one of the most common and valuable listening strategies. Not listening, or “selective hearing” is the most basic of all listening skills. It is how we’re able to focus on the person we’re sitting with in a crowded restaurant, even though multiple conversations are taking place around us. We filter out what […]
There Is A Difference Between Different And Differentiation
Last friday during a long drive to lunch, a debate around QR codes waged on Twitter. I couldn’t join in the midst of the fray, since I value my life a whole heck of a lot more than I do QR codes. But when I got to a place where I could read the string […]
Has Twitter Really Changed How WE Communicate?
5 ways Twitter changed how we communicate: 1: Made a fast flow of information faster. 2:Removed the celebrity filter 3: Created “thought leaders” 4: Strengthened the “second screen” 5: (Over)simplified the conversation via CNN.com. This leaves me wondering who the “we” they refer to really is. As we celebrate Twitter’s 5th birthday, and I approach my […]
Better Conversations – Jack Daniels
If markets are conversations, then better conversations equal better marketing. My apologies to Doc Searles and Hugh McLeod, who have both already created some really smart conversations around this topic. But I got one of my Tennessee Squire letters today and it brought a major smile to my face. Jack Daniels has been having a […]