Jeff Turner

My Thoughts Exactly

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Listening As Strategy – The Speech

September 27, 2013 By Jeff Turner 2 Comments

Brian Copeland: So this guy plays in real estate because he loves us, and he’s going to show you his heart today in his session, and I want you to give a very warm welcome to one of my favorite speakers in America, Mr. Jeff Turner. Jeff Turner: So what do you do after that? […]

Filed Under: Listening Tagged With: listening, social media, strategy, values

My Latte Vision Includes Listening To The Customer

March 19, 2013 By Jeff Turner 7 Comments

I had a good latte experience today. I bought a tall soy latte at a Starbucks in Huntington Beach this morning. That’s not unusual. What was unusual was that the young lady behind the counter, recognizing that I normally pull out my laptop to work, asked me, “Would you like that in a to go […]

Filed Under: Listening Tagged With: customer satisfaction, leadership, listening, measuring, surveys

Eye Contact, Waving, And Community

February 4, 2013 By Jeff Turner 13 Comments

A middle-aged male runner was coming toward me, heading the opposite direction. Our eyes met and we greeted each other with a quick, “good morning.” A bit later, a middle-aged man was tending to his flowers a few yards ahead of me. As I ran by, I said good morning and I waved, but he […]

Filed Under: Featured, Listening

Your Facebook Friends Are Not Really Listening

July 29, 2011 By Jeff Turner 21 Comments

The following tweet caught my eye the other day. Bob (Robert) Watson – @TopBrokerOC Here at #ICSF @imranpoladi says his friends on #Facebook follow the “1-9-90%” trend… 1% comment, 9% Like, 90% are just listening. I wish I could support this. But I can’t. My response was quick, “I like the symmetry of @imranpoladi 1-9-90% […]

Filed Under: Featured, Listening Tagged With: edge rank, Facebook, listening

Is Anyone Listening On LinkedIn?

July 7, 2011 By Jeff Turner 9 Comments

Conversation rocks. Patricia Harris posed a question this morning in the Tech Support Group For Real Estate Agents: “I heard LinkedIn is surpassing FB as a way of building credibility and hopefully attract followers. What’s your opinion?” My immediate response was, “where did you hear that?” Why? Because what I see happening on LinkedIn would […]

Filed Under: Featured, Listening, Social Networking Tagged With: linkedin, listening

Listening As Strategy – Listening To Help

June 13, 2011 By Jeff Turner 9 Comments

“I am here for you.” When I read Thich Nhat Hahn‘s words on January 3, 2011, it all clicked for me again. For well over a year, I had been struggling to figure out why I wasn’t finding satisfaction in my work. Life was good, but I was going through the motions relative to business. […]

Filed Under: Featured, Listening Tagged With: helping, inboxq, influence, listening, reciprocity, Social Networking, strategy

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