One of the most powerful phrases in the English language is, “This is 100% my fault.” More leaders should learn how to use it properly.
On Aspirational Corporate Values
Your core values are the truth. They are your behavior. They are what already exists. They are what really happens behind the closed doors, not just in the seclusion of executive meetings, but in the solitude of personal choice.
Real Estate Brokers Need To Create Thick Layers Of Value
The most dynamic challenge real estate brokers face today is NOT about changing their business model; it’s about improving the way in which they execute their existing model.
Values, Brand, And The REALTOR® Code Of Ethics
Mike Pennington added an “interesting” comment to yesterday’s post highlighting the difference between values and ethics as it relates to values-based leadership. He said, “This confusion is especially true in professions where there is a written ‘Code of Ethics.’ Many times it ‘seems’ that the most successful are the ones who follow the code least often.” […]
Values-based Leadership Does Not Have To Be Ethical To Be Effective
One of the things that confounds me the most about the conversations that take place around values, brand and culture, is the assumption people make about values and their relationship to ethics, or to popular positive behavioral constructs. It’s a fairly common view. Take this following exchange as an example. @gahlord @CounselorAdrian the notion that […]
My Latte Vision Includes Listening To The Customer
I had a good latte experience today. I bought a tall soy latte at a Starbucks in Huntington Beach this morning. That’s not unusual. What was unusual was that the young lady behind the counter, recognizing that I normally pull out my laptop to work, asked me, “Would you like that in a to go […]