As is the case with most of my presentation slides, they don’t necessarily make a ton of sense without the sound associated with them. I use slides as concept placeholders, predominantly. I want them to be visually interesting and compliment what’s being said. So, posting them here is less about conveying the message of the […]
Listening As Strategy – Video
I was honored to be asked to deliver one of the keynote presentations at CRS Sell-A-Bration in Orlando, Florida this past week. My presentation title was, “Listening As Strategy.”


