Jeff Turner ‣ My Thoughts Exactly

Values Are Illuminated By Crisis: Remembering A 9/11 Hero

September 11, 2013 By Jeff Turner 4 Comments

I don’t often cry openly on an airplane in front of strangers. On a December 12, 2006 JetBlue flight to New York, I did. That day, on the History Channel, I came face to face with a man who walked the talk of his stated values and lived them so clearly that it brought me to […]

Link Baiting Hits A New Low

August 31, 2013 By Jeff Turner 8 Comments

I went to bed angry last night. My final tweet of the night was this, “Congratulations, @WashingtonPost, you’ve taken link baiting to a new low.” I tossed and turned as I thought about the state of the fourth estate. I went to bed fuming about media’s unbridled desire to sensationalize headlines with little regard for the […]

You Don’t Need To Be The General To Have Go To War Values

August 16, 2013 By Jeff Turner 3 Comments

In every organization, regardless of size, values take root from the top down. It rarely, if ever, works the other way. Grass roots movements to shift a company culture, to align the values of the leaders of the company with the values of it’s employees, can only go so far. Even attempts to get leaders […]

My Latte Vision Includes Listening To The Customer

March 19, 2013 By Jeff Turner 7 Comments

I had a good latte experience today. I bought a tall soy latte at a Starbucks in Huntington Beach this morning. That’s not unusual. What was unusual was that the young lady behind the counter, recognizing that I normally pull out my laptop to work, asked me, “Would you like that in a to go […]